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April 1, 2020 Service bulletin

Unusual noise (clacking) from under the front of the vehicle

Mazda technical service bulletin 06-002-3705 for 2014-2017 Mazda MAZDA3, 2013-2017 Mazda CX-5 and 2014-2017 Mazda MAZDA6.

Bulletin number
06-002-3705
Component
Steering
Summary
Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and right side for RHD vehicle). NOTE: The noise will not occur if the steering wheel is in the center or to the full passenger-side position. The noise is caused when the edge (A) of the inner ball joint (B) gets stuck with the steering gear housing (C).

Owners of these vehicles have filed 50 complaints in the steering category.

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