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April 2, 2020 Service bulletin

Condition in which the Toyota app does not accept the activation code and/or becomes inoperative, and/or...

Toyota technical service bulletin T-SB-0021-20_Rev for 2020 Toyota Camry, 2020 Toyota RAV4 and 2020 Toyota Corolla Hatchback.

Bulletin number
T-SB-0021-20_Rev
Component
Electrical system: software
Summary
TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit a condition in which the Toyota app does not accept the activation code and/or becomes inoperative, and/or the SOS call center does not receive the vehicle?s location data in a timely manner.

Owners of these vehicles have filed 189 complaints in the electrical category.

Vehicles covered

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