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April 18, 2020 Service bulletin

UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information...

Ram technical service bulletin 08-048-20 for 2019-2020 Ram 1500, 2019-2020 Ram 2500 and 2019-2020 Ram 3500 and others.

Bulletin number
08-048-20
Component
Electrical system
Summary
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to 33.3. Customers may experience one or more of the following:Display screen is back with no backlighting. GPS unable to load and find location. Bluetooth® device is slow to pair. Loss of saved radio presets. No audio output coming from the radio. Can not control audio volume. Radio "locks up" or freezes. Rear view camera display will not turn off. This is an ?Information Only? Service Bulletin to inform the dealer how the FOTA update is performed. This document does not contain a LOP for reimbursement.

Owners of these vehicles have filed 627 complaints in the electrical category.

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