Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles may exhibit a Front Camera Fault message...

Bulletin number

SSM 48817

Component

Forward collision avoidance

Summary

Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles may exhibit a Front Camera Fault message and/or Collision Warning Not Available message with diagnostic trouble code (DTC) U3000:49 stored in the image processing module A (IPMA). This may be due to the software in the IPMA. To correct the condition, reprogram the IPMA using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 19G490 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

Owners of these vehicles have filed 204 complaints in the driver assistance category.