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June 1, 2020 Service bulletin

Customer Satisfaction Program

Chevrolet technical service bulletin N192288520 for 2019 Chevrolet 5500HD and 2019 Chevrolet Silverado 6500.

Bulletin number
N192288520
Component
Suspension
Summary
Customer Satisfaction Program - Drivers of certain 2019 model year Chevrolet Silverado 5500HD/6500HD vehicles have reported harsh/rough/unacceptable ride quality from their vehicles. A combination of high capacity suspension components, relatively low curb weight and light front axle loading produces poor ride quality. Dealers will install updated cab mounts and shocks.

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