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June 3, 2020 Service bulletin

TT: Some customers may experience an abnormal steering sensation (?pulling?, ?drifting?). Condition may be...

Toyota technical service bulletin T-TT-0616-20 for 2019-2020 Toyota RAV4 and 2019-2020 Toyota RAV4 Hybrid.

Bulletin number
T-TT-0616-20
Component
Steering: electric power assist system
Summary
TT: Some customers may experience an abnormal steering sensation (?pulling?, ?drifting?). Condition may be more pronounced with ADAS systems (LTA, LKA, DRCC) turned on or after a cold soak. Steering Angle value displayed in Techstream may be greater than +3° off when the steering wheel is held straight. Every time the vehicle?s battery is disconnected or discharged, the Steering Sensor Zero Point Calibration and Steering Angle Neutral Point memorization must be performed.

Owners of these vehicles have filed 62 complaints in the steering category.

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