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July 28, 2020 Service bulletin

Western Star Bulletin for Non-Airliner Rear Suspension Crossmember Fastener Change

Western Star technical service bulletin SBW31-016 for 2010-2021 Western Star 4900, 2010-2021 Western Star 4700 and 2010-2021 Western Star 5700 and others.

Bulletin number
SBW31-016
Component
Suspension: rear
Summary
Western Star Bulletin for Non-Airliner Rear Suspension Crossmember Fastener Change. With the start of production on March 2, 2020, the fasteners used to assemble the non-Airliner rear suspension (bogie) crossmember have changed. The rear suspension bogie crossmember gussets to the C-channel will be assembled with 5/8–18 fasteners. This change includes a revision to a higher friction nut that requires an increase in tightening torque. The new higher friction nut can be identified by its green color.

Owners of these vehicles have filed 1 complaints in the suspension category.

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