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August 19, 2020 Service bulletin

TT: Some customers may experience an abnormal steering sensation (?pulling?, ?drifting?). Condition may be...

Toyota technical service bulletin T-TT-0616-20 Rev for 2019-2020 Toyota RAV4.

Bulletin number
T-TT-0616-20 Rev
Component
Steering
Summary
TT: Some customers may experience an abnormal steering sensation (?pulling?, ?drifting?). Condition may be more pronounced after a cold soak. Steering Angle value displayed in Techstream may be greater than +3° off when the steering wheel is held straight. Every time the vehicle?s battery is disconnected or discharged, the Steering Angle Neutral Point memorization and the Steering Sensor Zero Point Calibration must be performed. These steps are consistent with Step 3 and 4 of the ?BEFORE INSPECTION? section of the Pre- Delivery Service Check Sheet

Owners of these vehicles have filed 61 complaints in the steering category.

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