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September 15, 2020 Service bulletin

All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in...

Mazda technical service bulletin 09-030-20-3740 for 2014-2018 Mazda MAZDA3, 2016-2020 Mazda CX-5 and 2016-2020 Mazda MAZDA6 and others.

Bulletin number
09-030-20-3740
Component
Electrical system: software
Summary
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.367 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of Mazda’s continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software. If the customer agrees, turn off the tachometer display on the AD-Display tab in MAZDA CONNECT Settings before performing the update.

Owners of these vehicles have filed 453 complaints in the electrical category.

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