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October 1, 2020 Service bulletin

Special Coverage Adjustment

Chevrolet technical service bulletin N192287100 for 2012-2013 Chevrolet Equinox and 2012-2013 GMC Terrain.

Bulletin number
N192287100
Component
Engine and engine cooling: exhaust system: emission control: catalytic convertor
Summary
Special Coverage Adjustment. Some vehicles, equipped with a 2.4L engine and certified to the EPA Bin 4 emission standard and the California Cleaner Federal Vehicle option of Bin 4 emission standard, may exhibit catalytic converter and/or oxygen sensor performance degradation, without illumination of the malfunction indicator lamp (check engine light), as a result of excessive engine oil consumption (less than 2,000 miles [3,200 km] per quart [0.946 L] of engine oil) due to piston ring wear. This special coverage covers the condition described above for a period of 10 years or 150,000 miles (241,400 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. Determine if the vehicle has, or has been repaired for, an excessive engine oil consumption condition due to piston ring wear by 1. Performing an excessive engine oil consumption test, or 2. Examining IVH or other service records to determine if a repair has been performed to remedy excessive oil consumption due to piston ring wear. If the vehicle has, or has been repaired for, an excessive engine oil consumption condition due to piston ring wear, replace the catalytic converters and oxygen sensors. See also Special Coverage bulletins 16118, N192291100 or N192291101 ?Excessive Engine Oil Consumption? for repair of engine and other components. Note: The special coverage terms for excessive engine oil consumption may be different than the special coverage terms for the catalytic converter and oxygen sensor degradation. The repairs will be made at no charge to the customer.

Owners of these vehicles have filed 1,160 complaints in the engine category.

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