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November 11, 2020 Service bulletin

Warranty Bulletin D-20-16 (X84) Active Head Restraint

Dodge technical service bulletin 69912 for 2010-2018 Dodge Journey, 2010-2014 Chrysler 200 and 2010-2014 Dodge Avenger.

Bulletin number
69912
Component
Seats: mid/rear assembly: head restraint
Summary
Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)

Owners of these vehicles have filed 513 complaints in the seats category.

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