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January 8, 2021 Service bulletin

Some 2013-2020 MKZ vehicles may need the exterior rear view mirror replaced

Lincoln technical service bulletin TSB 21-2004 for 2013-2020 Lincoln MKZ and 2013-2020 Lincoln MKZ Hybrid.

Bulletin number
TSB 21-2004
Component
Visibility
Summary
Some 2013-2020 MKZ vehicles may need the exterior rear view mirror replaced. The replacement exterior mirror will have different wiring than the originally equipped mirror. Follow the Service Procedure steps below to modify the vehicle-side wiring harness to accept the replacement mirror wiring.

Owners of these vehicles have filed 9 complaints in the visibility category.

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