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February 18, 2021 Service bulletin

A loose connection in the MOST bus network is causing a popping or crackling from the speakers or no sound...

Honda technical service bulletin A21-012 for 2019-2020 Honda Pilot and 2019-2020 Honda Passport.

Bulletin number
A21-012
Component
Electrical system
Summary
Service Bulletin - A loose connection in the MOST bus network is causing a popping or crackling from the speakers or no sound from the audio system. You may also see a Network Loss message and/or display issues.

Owners of these vehicles have filed 602 complaints in the electrical category.

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