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December 2, 2020 Service bulletin

Power Window Regulator or Motor Owners may complain that the Driver and or Passenger Windows are inoperative

Ram technical service bulletin 9004334 for 2020-2021 Ram 1500, 2020-2021 Chrysler Pacifica and 2020-2021 Dodge Charger and others.

Bulletin number
9004334
Component
Visibility: power window devices and controls
Summary
Power Window Regulator or Motor Owners may complain that the Driver and or Passenger Windows are inoperative. Technician may find DTC?s B18BA-12 - Window Control - Circuit Short to Battery, B18BA-13 - Window Control - Circuit Open (stored or active). Replace the DDM or PDM per detailed repair information in Service Library or reference Star Online Publlication S2008000182. Replacing regulators or motors will not correct this issue.

Owners of these vehicles have filed 127 complaints in the visibility category.

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