February 1, 2021 Service bulletin

Some 2020-2021 Explorer vehicles equipped with a 10R60/10R80-MHT automatic transmission and built on or...

Ford technical service bulletin SSM 49519 for 2020-2021 Ford Explorer.

Bulletin number: SSM 49519
Component: Power train
Summary: Some 2020-2021 Explorer vehicles equipped with a 10R60/10R80-MHT automatic transmission and built on or before 29-Oct-2020 may exhibit an illuminated malfunction indicator lamp (MIL) and diagnostic trouble codes (DTCs) U0100, U0155, P166B, P0929, and/or P0919. The vehicle may also exhibit an illuminated powertrain malfunction (wrench) indicator lamp. This may be due to the software in the gear shift module (GSM). To correct the condition, reprogram the GSM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 7P155 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

Owners of these vehicles have filed 634 complaints in the transmission category.

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