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March 16, 2021 Service bulletin

2020-2021

Ford technical service bulletin SSM 49669 for 2020-2021 Ford Explorer and 2020-2021 Lincoln Aviator.

Bulletin number
SSM 49669
Component
Power train
Summary
2020-2021 Explorer/Aviator vehicles equipped with all-wheel drive (AWD) may exhibit an illuminated AWD indicator with diagnostic trouble code (DTC) C00A6:07, C00A6:18, C00A6:19, C00A6:4B, C00A6:66, C00A6:71, C00A6:74, and/or C00A6:99. It may not be necessary to replace the transfer case clutch actuator. Follow the updated transfer case clutch actuator Pinpoint Tests in the Workshop Manual (WSM), Section 308-07A for 2020 vehicles and Section 307-07A for 2021 vehicles.

Owners of these vehicles have filed 661 complaints in the transmission category.

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