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March 26, 2021 Service bulletin

Some 2020-2021 Explorer/Aviator Hybrid vehicles may exhibit a buzzing noise coming from the center console...

Ford technical service bulletin SSM 49696 for 2020-2021 Ford Explorer and 2020-2021 Lincoln Aviator.

Bulletin number
SSM 49696
Component
Engine and engine cooling
Summary
Some 2020-2021 Explorer/Aviator Hybrid vehicles may exhibit a buzzing noise coming from the center console or cowl area with engine speed around 1500 RPM at idle or while driving. This may be due to the transmission park manual release cable vibrating against the transmission. This can be resolved by isolating the transmission park manual release cable with Rotunda PVC foam tape (164-R4901) or equivalent, where it is contacting the transmission. Replacement of the transmission park manual release cable is not necessary.

Owners of these vehicles have filed 213 complaints in the engine category.

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