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March 19, 2021 Service bulletin

Shudder/buck/jerk while driving up to 35 mph (57 km/h). This may be due to the software in the powertrain...

Ford technical service bulletin TSB 21-2081 for 2019-2021 Ford Edge and 2019-2020 Lincoln Nautilus.

Bulletin number
TSB 21-2081
Component
Electrical system
Summary
Some 2019-2021 Edge and 2019-2020 Nautilus vehicles built on or before 11-Mar-2021 and equipped with a 8F35 transmission may exhibit a shudder/buck/jerk while driving up to 35 mph (57 km/h). This may be due to the software in the powertrain control module (PCM). To correct this condition, follow the Service Procedure steps to reprogram the PCM and the transmission solenoid strategy.

Owners of these vehicles have filed 106 complaints in the electrical category.

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