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October 1, 2017 Service bulletin

Intermittent Operation of Key Fobs, Door Unlock Inoperative “No Remote Detected” Message with Possible TPM...

Chevrolet technical service bulletin 16-NA-396 for 2016-2017 Chevrolet Malibu, 2018 Chevrolet Equinox and 2017 GMC Acadia and others.

Bulletin number
16-NA-396
Component
Electrical system
Summary
Intermittent Operation of Key Fobs, Door Unlock Inoperative “No Remote Detected” Message with Possible TPM MIL Some customers may comment on intermittent loss of Key Fob and/or Passive Entry, Passive Start functions. This may be accompanied with a “No Remote Detected” message on the DIC. Other symptoms may include: • Passive Locking system locking keys in vehicle • Push button start system failure to respond (cannot “start” or “stop”) with “no remote detected” message • Passive entry system not responding to Lock/Unlock commands • System not responding to active FOB key press – lock, unlock, hatch/trunk, remote start and panic all inoperative • Tire pressure monitor indicator illuminated with DTC's C0750, C0755, C0760 and C0765 with Symptom :29 – Too Few Pulses. Cause This may be due to issues internal to the Remote Control Door Lock Receiver.

Owners of these vehicles have filed 1,362 complaints in the electrical category.

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