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October 1, 2017 Service bulletin

Condition Information on Outside Door Handle or Lock Cylinder Cover Loose, Falling Off Some customers may...

Chevrolet technical service bulletin 17-NA-320 for 2016-2018 Chevrolet Cruze, 2018 Buick Enclave and 2017-2018 Buick Lacrosse and others.

Bulletin number
17-NA-320
Component
Structure: body: door: handle: exterior
Summary
Condition Information on Outside Door Handle or Lock Cylinder Cover Loose, Falling Off Some customers may comment on any of the following: • Outside door handle loose. • Outside door handle pulls out of door. • Outside door handle fell off. • Outside door handle lock cylinder cover fell off. • Outside door handle lock cylinder cover loose. Cause The cause of the condition may be either of the following issues: 1. Door handle bracket fracture due to the door lock cylinder cover assembly not being fully seated during assembly. 2. Fastener not being torqued to proper specification.

Owners of these vehicles have filed 36 complaints in the body category.

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