Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center A Service...

Bulletin number

PI0653A

Component

Engine and engine cooling: engine: gasoline: turbo/supercharger

Summary

Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center A Service Agent (Dealer) during vehicle service may need to replace an engine turbocharger (TC). Any turbocharger that is returned to the Warranty Parts Center (WPC) will be inspected by engineering for root cause failure. The Warranty Part Center (WPC) has received turbochargers returned by Service Agents that have been disassembled, damaged during removal from the engine, electrical harnesses or connectors that have been cut or removed from the turbocharger and/or improperly packaged turbochargers resulting in shipping damage.

Owners of these vehicles have filed 2,639 complaints in the engine category.