Check a VIN

April 19, 2021 Service bulletin

Some 2017-2021 F-Super Duty four-wheel drive (4WD) vehicles may have a customer concern of intermittently...

Ford technical service bulletin SSM 49740 for 2017-2021 Ford F-250 SD, 2017-2021 Ford F-350 SD and 2017-2021 Ford F-550 SD and others.

Bulletin number
SSM 49740
Component
Steering
Summary
Some 2017-2021 F-Super Duty four-wheel drive (4WD) vehicles may have a customer concern of intermittently exhibiting excessive steering oscillation. To correct the condition, replace the steering damper with KC3Z-3E651-B and return the vehicle to the customer. For claiming, use causal part 3E651 and applicable labor operations in Section 03 of the Service Labor Time Standards (SLTS) Manual. If the concern returns, refer to the updated procedures, with videos, in Workshop Manual (WSM), Section 211-03 Steering Linkage > Diagnosis and Testing > Symptom Chart.

Owners of these vehicles have filed 2,508 complaints in the steering category.

Vehicles covered

VIN decoder

See the problems and recalls for an exact car

Buying a used Ford F-250 SD?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history