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March 12, 2021 Service bulletin

Power train

Mercedes-Benz technical service bulletin Launch NCU 20201 for 2019 Mercedes-Benz GLC 300, 2019 Mercedes-Benz GLE 350 and 2019 Mercedes-Benz GLE 400 and others.

Bulletin number
Launch NCU 20201
Component
Power train
Summary
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain MY 2019 GLC-Class, and GLE-Class (253, and 292 platform) vehicles, the automatic transmission does not meet specification, and thus the possibility exists that a hard and delayed shift operation may occur.

Owners of these vehicles have filed 7 complaints in the transmission category.

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