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April 3, 2013 Service bulletin

Service information

Infiniti technical service bulletin ITB13012 for 2009-2013 Infiniti QX56, 2009-2013 Infiniti G37 and 2008-2010 Infiniti M45 and others.

Bulletin number
ITB13012
Component
Vehicle speed control
Summary
SERVICE INFORMATION The "Lock / Unlock request buttons" that are located on the outside door handles of vehicles with Intelligent Key can be disabled (or enabled) through either the "Comfort & Conv." settings of the Audio/Visual/Navigation system, orthrough the "Combination Meter settings" depending on the vehicle model, year and trim level. NOTE: In some instances this feature may be unintentionally disabled. Please verify the status of this feature before any further diagnostic is performed. Please see this bulletin for further details.

Owners of these vehicles have filed 49 complaints in the acceleration category.

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