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August 6, 2015 Service bulletin

Service information

Infiniti technical service bulletin ITB14028A for 2014-2015 Infiniti QX60, 2009-2013 Infiniti QX56 and 2009-2013 Infiniti G37 and others.

Bulletin number
ITB14028A
Component
Power train: automatic transmission: fluid/lubricant
Summary
SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure proper vehicle operation. However, certain normal operating conditions can be misdiagnosed as a leak requiring repair. Unnecessary repair or replacement of parts in connection with incorrectly diagnosed "leaks" can negatively impact customer satisfaction, be time consuming and costly, and if not performed correctly can lead to future repairs. See this bulletin for further detail.

Owners of these vehicles have filed 249 complaints in the transmission category.

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