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February 10, 2016 Service bulletin

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Nissan technical service bulletin NTB15011A for 2014-2015 Nissan Altima, 2014-2015 Nissan Rogue and 2014-2015 Nissan Sentra and others.

Bulletin number
NTB15011A
Component
Electrical system
Summary
IF YOU CONFIRM On an Applied Vehicle, one or more of the following is occurring: A status message "Update Failed !" is displayed with a direction to "Insert update media" while a countdown from 60 is displayed. The audio system then reboots (Nissan Logo appears), and then will restart the countdown. The center display screen (navigation screen) intermittently goes blank (nothing is displayed) for a few seconds or longer and then returns to normal display. Continuously reboots (Nissan Logo appears after a loss of soundor freeze condition). XM channel selection is sometimes not working as normal or shows "XM loading" for long periods of time. Audio sometimes is not working. Soundlevels for balance, fader, treble,or bass do not correspond to what is displayed by the audio unit after the ignition is cycled. Connected iPod freezes after using "Source" button or changing tracks. Audio preset buttons do not respond when selected. Calls unintentionally change from "hands free" to "handset". And The Software version has been confirmed as "not current" (refer to page 3). See this bulletin for further details.

Owners of these vehicles have filed 394 complaints in the electrical category.

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