Some 2021 Explorer Limited vehicles built on or before 10-Dec-2020 may exhibit an inoperative second row...

Bulletin number

SSM 49891

Component

Electrical system

Summary

Some 2021 Explorer Limited vehicles built on or before 10-Dec-2020 may exhibit an inoperative second row seat power fold function. This may be due to the configuration of the body control module c (BCMC) and the power fold seat module (SCMJ). To correct the condition, reconfigure the BCMC using the latest software level of the appropriate Ford diagnostic scan tool. Once the BCMC is reconfigured, perform the SCMJ reconfiguration routine using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14F042 and applicable service labor times found in Section 10 of the Service Labor Time Standards (SLTS) Manual.

Owners of these vehicles have filed 48 complaints in the electrical category.