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July 2, 2021 Service bulletin

In some of the effected vehicles the active noise cancelation (ANC) and electronic sound enhancement (ESE)...

Ford technical service bulletin 21U04 for 2021 Ford Explorer and 2021 Lincoln Aviator.

Bulletin number
21U04
Component
Power train
Summary
In some of the effected vehicles the active noise cancelation (ANC) and electronic sound enhancement (ESE) features were not activated in the audio control module (ACM). This can cause undesirable powertrain sounds inside the vehicle, and less than optimal speaker sound from ST products, resulting in customer dissatisfaction.

Owners of these vehicles have filed 132 complaints in the transmission category.

Vehicles covered

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