Check a VIN

July 26, 2021 Service bulletin

Some 2020-2021 Explorer/Aviator/Corsair vehicles may exhibit an intermittent blue screen on the center...

Ford technical service bulletin SSM 49980 for 2020-2021 Ford Explorer, 2020-2021 Lincoln Aviator and 2020-2021 Lincoln Corsair.

Bulletin number
SSM 49980
Component
Electrical system: ADAS: driver monitoring: camera/sensor
Summary
Some 2020-2021 Explorer/Aviator/Corsair vehicles may exhibit an intermittent blue screen on the center infotainment display for one or more cameras when the 360 degree camera view is activated. To correct the condition, reprogram the image processing module B (IPMB) using the latest software level of the appropriate Ford diagnostic scan tool. Once complete, perform the 360 degree camera alignment procedure. Refer to Workshop Manual (WSM), Section 413-13. For claiming, use causal part 19H405 and applicable labor operations in the Service Labor Time Standards (SLTS) Manual.

Owners of these vehicles have filed 306 complaints in the electrical category.

Vehicles covered

VIN decoder

See the problems and recalls for an exact car

Buying a used Ford Explorer?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history