August 17, 2021 Service bulletin

Rattle/buzz originating in the right rear quarter area

Ford technical service bulletin TSB 21-2271 for 2020-2021 Ford Escape Hybrid.

Bulletin number: TSB 21-2271
Component: Electrical system
Summary: Some 2020 and 2021 Escape Hybrid vehicles built on or before 19-Jul-2021 may exhibit a rattle/buzz originating in the right rear quarter area. This may be due to the pedestrian alert control module (PACM) internal connector vibrating against the metal housing when subjected to audio frequencies between 50 and 60 Hz. To correct the condition, follow the Service Procedure to insulate the connector.

Owners of these vehicles have filed 66 complaints in the electrical category.

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