Check a VIN

November 5, 2021 Service bulletin

Shudder/buck/jerk while driving up to 35 mph (57 km/h). This may be due to the software in the powertrain...

Ford technical service bulletin TSB 21-2389 for 2019-2021 Ford Edge, 2007, 2019-2020 Lincoln MKX and 2019-2021 Lincoln Nautilus.

Bulletin number
TSB 21-2389
Component
Power train: automatic transmission: control module (TCM/PCM/tecm)
Summary
Some 2019-2021 Edge/Nautilus vehicles built on or before 11-Mar-2021 and equipped with a 8F35 transmission may exhibit a shudder/buck/jerk while driving up to 35 mph (57 km/h). This may be due to the software in the powertrain control module (PCM). To correct this condition, follow the Service Procedure steps to reprogram the PCM and the transmission solenoid strategy.

Owners of these vehicles have filed 787 complaints in the transmission category.

Vehicles covered

VIN decoder

See the problems and recalls for an exact car

Buying a used Ford Edge?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history