Some 2020-2022 Explorer vehicles may exhibit a rear axle mounting bolt that has broken

Bulletin number

SSM 50471

Component

Suspension: rear

Summary

Some 2020-2022 Explorer vehicles may exhibit a rear axle mounting bolt that has broken. In order to correct the condition, the rear subframe, differential cover, and mounting bolts will need to be replaced in addition to any other damaged components. Inspect the halfshafts, drive shaft, and differential for any damage, replacing damaged components as necessary. Refer to Workshop Manual (WSM), Section 502-00 for removal of the subframe. Once the subframe is removed from the vehicle, remove and install any replacement components to the new subframe. Refer to WSM, Section 205-02. For claiming, use causal part 4001.

Owners of these vehicles have filed 64 complaints in the suspension category.