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February 17, 2022 Service bulletin

Some 2020-2022 Explorer/Aviator vehicles equipped with all-wheel drive (AWD) may exhibit an illuminated...

Ford technical service bulletin SSM 50504 for 2020-2022 Ford Explorer and 2020-2022 Lincoln Aviator.

Bulletin number
SSM 50504
Component
Electrical system
Summary
Some 2020-2022 Explorer/Aviator vehicles equipped with all-wheel drive (AWD) may exhibit an illuminated stability-traction control and/or powertrain malfunction warning indicators with diagnostic trouble codes (DTCs) C00A8:11, C00A8:13, C00A6:71, C00A6:74, and C00A6:99 present in the AWD module. This may be due to a damaged wiring harness rubbing against the underbody heat shield where it routes over and into the transfer case actuator motor. Inspect the wire harness for damage and repair as necessary following the procedures in the Wiring Diagram Manual. If no damage is found, continue with normal diagnostics.

Owners of these vehicles have filed 336 complaints in the electrical category.

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