The customer complains of one or more of the following issues: ? When the vehicle is completely refueled,...

Bulletin number

144920284402

Component

Back over prevention: display function

Summary

The customer complains of one or more of the following issues: ? When the vehicle is completely refueled, the vehicle range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. ? The displayed vehicle range drops inconsistently. ? After the vehicle is refueled, the displayed vehicle range does not change for a long period of time. ? When the vehicle is driven on hilly roads for a long period of time, the displayed vehicle range suddenly changes by a significant amount. ? There are no DTCs related to fuel senders stored in the instrument cluster control module, J285 (address word 17). This condition does not involve or affect the accuracy of the fuel level indicator, but only the estimated distance to empty display on the on-board computer.

Owners of these vehicles have filed 69 complaints in the driver assistance category.