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August 11, 2022 Service bulletin

FordPass features inoperative, will not connect, and/or a deep sleep notification

Ford technical service bulletin SSM 51015 for 2022 Ford F-250 SD, 2022 Ford F-350 SD and 2022 Ford F-450 SD and others.

Bulletin number
SSM 51015
Component
Equipment: electrical
Summary
Some 2022 F-Super Duty vehicles built on or after 01-Jun-2022 may exhibit FordPass features inoperative, will not connect, and/or a deep sleep notification. Inform customers that Ford is developing a software fix that is expected in October 2022. Let the customer know they can continue to drive the vehicle and schedule a service appointment for October 2022. Monitor OASIS for updates and confirm that the service appointment is going forward once the repair becomes available.

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