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May 11, 2022 Service bulletin

DP: Due to improper programming of the Data Communication Module (DCM), which provides cellular...

Lexus technical service bulletin Service Campaign for 2021 Lexus RX, 2021-2022 Lexus RX350 and 2021-2022 Lexus RX Hybrid and others.

Bulletin number
Service Campaign
Component
Electrical system
Summary
DP: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s voices during a Safety Connect call

Owners of these vehicles have filed 9 complaints in the electrical category.

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