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October 20, 2022 Service bulletin

Some 2021-2022 Mustang Mach-E/Escape plug-in hybrid electric vehicle (PHEV), 2020-2022 Aviator PHEV, and...

Ford technical service bulletin SSM 51137 for 2021-2022 Ford Escape Hybrid, 2021-2022 Ford Mustang Mach E and 2020-2022 Lincoln Aviator PHEV and others.

Bulletin number
SSM 51137
Component
Power train
Summary
Some 2021-2022 Mustang Mach-E/Escape plug-in hybrid electric vehicle (PHEV), 2020-2022 Aviator PHEV, and 2022 Transit battery electric vehicle (BEV) vehicles may experience an illuminated powertrain malfunction (Wrench) indicator and/or malfunction indicator lamp (MIL) with secondary on board diagnostic control module (SOBDM) diagnostic trouble code (DTC) U3000:49. This may be due to an internal SOBDM concern. To correct the concern, replace the SOBDM following Workshop Manual, Section 414-03B Removal and Installation, Secondary On-board Diagnostic Control Module. For claiming use base part # 10B689 and the applicable labor operations of Section 10 of the Service Labor Time Standards (SLTS) Manual.

Owners of these vehicles have filed 107 complaints in the transmission category.

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