3G telematics hardware deactivation service information
Infiniti technical service bulletin ITB22-040 for 2014-2017 Infiniti QX60, 2013 Infiniti QX56 and 2014-2018 Infiniti Q50 and others.
- Bulletin number
- ITB22-040
- Component
- Electrical system
- Summary
- 3G TELEMATICS HARDWARE DEACTIVATION SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). AT&T discontinued its U.S. 3G network coverage on February 22, 2022. As a result, automakers that utilize AT&T’s 3G network connection, including Nissan Group, have had connectivity services affected. INFINITI Connection with InTouch™ Services are no longer available on the APPLIED VEHICLES listed above.
Owners of these vehicles have filed 201 complaints in the electrical category.
Vehicles covered
- Infiniti QX60 2014-2017 2014201520162017
- Infiniti QX56 2013 2013
- Infiniti Q50 2014-2018 20142015201620172018
- Infiniti JX35 2013 2013
- Infiniti M45 2013 2013
- Infiniti QX80 2014-2017 2014201520162017
- Infiniti Q60 2017-2018 20172018
- Infiniti M37 2013 2013
- Infiniti QX30 2017-2019 201720182019
- Infiniti M56 2013 2013
- Infiniti Q70 2014-2018 20142015201620172018
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