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February 6, 2023 Service bulletin

Some customers may complain about any of the following: Infotainment Center Display does not provide the...

Mazda technical service bulletin SA-009-23 for 2019-2023 Mazda MAZDA3, 2021-2023 Mazda CX-5 and 2021-2023 Mazda CX-9 and others.

Bulletin number
SA-009-23
Component
Electrical system
Summary
Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".

Owners of these vehicles have filed 100 complaints in the electrical category.

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