Some 2020-2021 Expedition vehicles may exhibit an intermittent no auto restart during auto-start-stop...

Bulletin number

SSM 51582

Component

Engine and engine cooling

Summary

Some 2020-2021 Expedition vehicles may exhibit an intermittent no auto restart during auto-start-stop operation with a Shift To Park Restart Engine message displayed in the message center. Follow normal Workshop Manual (WSM), Section 303-14 diagnostics if this concern occurs. If diagnostics are inconclusive inform the customer that Ford is currently investigating this concern and that they can continue to drive the vehicle with the auto stop/start system turned off. Monitor OASIS for further updates.

Owners of these vehicles have filed 118 complaints in the engine category.