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April 28, 2023 Service bulletin

To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its...

Mercedes-Benz technical service bulletin BurlWalnutUpdate for 2010-2016 Mercedes-Benz E350, 2016 Mercedes-Benz E300 and 2010-2016 Mercedes-Benz E550 and others.

Bulletin number
BurlWalnutUpdate
Component
Structure
Summary
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the “Burl Walnut Trim” in model year 2010 to 2016 Mercedes-Benz E-Class (212 platform) vehicles is defective. This Burl Walnut Trim is also sometimes referred to as “Burred Walnut.”

Owners of these vehicles have filed 103 complaints in the body category.

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