Some customers may complain that Mazda Connect does not start (blank screen) or that it takes a long time...
Mazda technical service bulletin 16-003-23 for 2019-2022 Mazda MAZDA3, 2021-2022 Mazda CX-5 and 2021-2022 Mazda CX-9 and others.
- Bulletin number
- 16-003-23
- Component
- Electrical system
- Summary
- Some customers may complain that Mazda Connect does not start (blank screen) or that it takes a long time to restart/ reboot after starting the vehicle. This is caused by the initialization process with the CMU failing at startup due to a defective circuit board element. To eliminate this concern, the internal hardware (DRAM) of the CMU has been improved.
Owners of these vehicles have filed 75 complaints in the electrical category.
Vehicles covered
- Mazda MAZDA3 2019-2022 2019202020212022
- Mazda CX-5 2021-2022 20212022
- Mazda CX-9 2021-2022 20212022
- Mazda CX-30 2020-2022 202020212022
- Mazda MX-30 2022 2022
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