Check a VIN

July 12, 2013 Service bulletin

If the radio is switching to the Bluetooth audio selection whenever a paired phone makes any sound, such...

Volkswagen technical service bulletin TT911306 for 2010-2013 Volkswagen Jetta, 2010-2013 Volkswagen Passat and 2012-2013 Volkswagen Beetle and others.

Bulletin number
TT911306
Component
Electrical system
Summary
If the radio is switching to the Bluetooth audio selection whenever a paired phone makes any sound, such as typing or an incoming email or text message, check the BT-Audio Autoplay setting in the Media Setup menu as shown below. If BT-Audio Autoplay is on (checked), switch selection off and retest for concern. If radio software is 0016 or 0007, radio may require software update as per TB 91-13-05 (2031136) to allow BT-Audio Autoplay to switch off.

Owners of these vehicles have filed 1,280 complaints in the electrical category.

Vehicles covered

VIN decoder

See the problems and recalls for an exact car

Buying a used Volkswagen Jetta?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history