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July 6, 2023 Service bulletin

The connection of the customer's smartphone connected via the original USB cable is disconnected after an...

Mercedes-Benz technical service bulletin LI82.85-N-074054 for 2015-2022 Mercedes-Benz Metris.

Bulletin number
LI82.85-N-074054
Component
Electrical system
Summary
The connection of the customer's smartphone connected via the original USB cable is disconnected after an undefined period of time for no apparent reason. The Apple iPhone 12 and subsequent models are primarily affected by this. Hardware for radio control unit (Audio) (N87/15) Modification to hardware for radio control unit (Audio) (N87/15). Note: In isolated cases, the replacement chain is not depicted correctly in XENTRY Parts Information (XPI). Please ensure that one of the following replacement part numbers (suitable for the vehicle equipment) is ordered: • Audio30 - A4479002421 • Audio40 - A4479002721 Note: Please refer to this LI in the "Notes" section of the warranty claim

Owners of these vehicles have filed 17 complaints in the electrical category.

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