Grinding or rubbing noise while braking at or below 10 mph (16 km/h) from the front of the vehicle

Bulletin number

TSB 23-2244

Component

Power train: driveline: driveshaft

Summary

Some 2020-2023 Escape hybrid vehicles equipped with a 2.5L (FHEV) full hybrid electric vehicle powertrain and 4-wheel drive (4WD) may exhibit a grinding or rubbing noise while braking at or below 10 mph (16 km/h) from the front of the vehicle. This may be due to an inadequate gap between the driveshaft and the heat shield. To correct this condition, follow the Service Procedure to diagnose and position the heat shield away from the driveshaft.

Owners of these vehicles have filed 51 complaints in the transmission category.