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July 26, 2023 Service bulletin

Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ?...

Jeep technical service bulletin 0818123 for 2021 Jeep Grand Cherokee, 2021 Jeep Wrangler and 2021-2023 Jeep Cherokee and others.

Bulletin number
0818123
Component
Electrical system: software
Summary
Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.62 and QR39.57 to QR40.12. NOTE: National launch for this FOTA update is expected to begin August 16, 2023

Owners of these vehicles have filed 1,142 complaints in the electrical category.

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