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October 24, 2023 Service bulletin

DP: The subject vehicles are equipped with a Data Communication Module (DCM) which supports the use of...

Lexus technical service bulletin 23LD03_Dealer Pa for 2023 Lexus RX and 2023 Lexus RX Hybrid.

Bulletin number
23LD03_Dealer Pa
Component
Electrical system
Summary
DP: The subject vehicles are equipped with a Data Communication Module (DCM) which supports the use of connected service utilities such as Roadside Assistance, Automatic Collision Notification, and Emergency Assistance (SOS). These connected services are available as a free trial subscription when the vehicle is purchased. Due to a supplier shipping error, there is a possibility that incorrect, not activated DCMs were installed in the subject vehicles, which causes connected services to be unavailable.

Owners of these vehicles have filed 10 complaints in the electrical category.

Vehicles covered

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