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November 14, 2023 Service bulletin

Some customers may experience no sound from the audio system and/or the audio source cannot be changed

Mazda technical service bulletin 09-039-23 for 2019-2024 Mazda MAZDA3, 2023-2024 Mazda CX-5 and 2021-2023 Mazda CX-9 and others.

Bulletin number
09-039-23
Component
Equipment: electrical: infotainment
Summary
Some customers may experience no sound from the audio system and/or the audio source cannot be changed. This concern may be caused by the remote tuner not operating properly under certain situations. To eliminate this concern, the remote tuner control software has been modified.

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