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December 18, 2023 Service bulletin

“In Vehicle Network Malfunction” message appearing in the instrument cluster with DTC U3000:04-TCU...

Mazda technical service bulletin 09-001-23a for 2021-2023 Mazda MAZDA3, 2021-2023 Mazda CX-5 and 2021-2023 Mazda CX-9 and others.

Bulletin number
09-001-23a
Component
Electrical system
Summary
Some vehicles may exhibit an “In Vehicle Network Malfunction” message appearing in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored after the connected service contract has been discontinued. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified

Owners of these vehicles have filed 81 complaints in the electrical category.

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