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December 13, 2023 Service bulletin

Mercedes-Benz AG, the manufacturer of Sprinter vehicles, has determined that on certain Sprinter (907...

Mercedes-Benz technical service bulletin 2013120001 for 2021-2023 Mercedes-Benz Sprinter 2500, 2021-2023 Mercedes-Benz Sprinter 3500 and 2021-2023 Mercedes-Benz Sprinter 1500 and others.

Bulletin number
2013120001
Component
Structure
Summary
Mercedes-Benz AG, the manufacturer of Sprinter vehicles, has determined that on certain Sprinter (907 platform) vehicles, the chemical composition of the topcoat paint might not meet specifications. In such case, adhesion of the fixed windows to the vehicle body might be impaired. As a result, a loosening or detachment of the windows cannot be ruled out over the vehicle's lifetime, which could increase the risk of injury in the event of a crash. In addition, loosening of secured objects cannot be ruled out for vehicles with lashing rails, which could increase the risk of injury for vehicle occupants.

Owners of these vehicles have filed 7 complaints in the body category.

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